When an ecommerce business experiences fast growth, one of the biggest challenges can be the upkeep of day-to-day operations – packing boxes, printing labels, dealing with shipment and logistics – all the while juggling an increasing demand for orders. It can be all too easy to get caught up in the urgent and lose sight of important future goals and plans for growth.
“We had been experiencing a big growth in sales and realised we were not going to be able to handle these orders on our own,” says Jess.
In the past, after a launch the duo would spend up to six hours a day fulfilling orders month after month – unable to come up for air to focus on designing their next collection.
Partnering with Fulfilio for their pick and pack operations has allowed the pair to free up their time and attention.
“Now we can feel assured knowing that Fulfilio will be able to handle our fulfilment and we’ll be able to focus on growing the business,” adds Jess.
Rather than focusing on packing orders, the Dadon sisters can each return to their respective talents – Jess now has time to focus on design and product for future collection, with Stef focusing on TWOOBS marketing efforts.
“I can now be a lot more productive with my time,” says Jess.
Finding an ‘epic service’ for your business
One of the biggest concerns when it came to looking at other third-party logistic companies was loss of control and subpar customer service.
“We looked into a lot of other third-party logistics and it was just a nightmare,” says Jess.
“It was getting to the point where we felt we wanted to do it ourselves, until we met with Fulfilio and it’s just been so easy – it’s actually saving us money as well, which is excellent. It’s an epic service,” she adds.
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If you want to have more time to focus on the future of your business, contact one of our friendly team members today and have a chat about how Fulfilio can help your business grow.