Averaging 500 orders a month, Fulfilio commenced fulfilling Nudie Glow’s orders out of the Melbourne Warehouse in February 2018.
Moving from a home setup to a proper warehouse facility has improved the quality of Nudie Glow’s delivery experience and helped take business to the next level.
“Overall, I’m very happy with Fulfilio’s service. I had a customer message me saying the packaging was done perfectly, and that’s good to hear because I don’t get to see the packaging myself.”
It was important for Ruby, with such a personalised service, to ensure the customer experience was maintained when partnering with the right fulfilment company.
As of January 2019, Nudie Glow’s monthly order volume has seen a 260% increase in sales over the last year.
The business now averages over 1,800 monthly orders.
The partnership has given Ruby back 25+ hours each week that would normally have been spent fulfilling orders.
Not only giving her time back, partnering with Fulfilio has improved Ruby’s lifestyle and taken a lot of the worry out of her business, so she can focus on other important aspects of the business.
Her extra time has been spent on marketing and being able to scale and grow the business.
So what’s the best thing Ruby is able to do now that she’s outsourced fulfilment?
“Well the best thing now is I get to travel, and working with Fulfilio allows me to do that. It means that I don’t have to worry about packing orders or shutting down my shop while I’m away.”