We've thought of it all, so you don't have to
From kitting and customisation through to automated fulfilment and split shipping, we offer a range of features to suit every business and budget.
Shopping Cart Integration
Simple and stress-free integration with your shopping cart. With more than 35 ecommerce platforms supported, switching to Fulfilio is seamless.
Same Day Delivery
Our national warehouse footprint means you can delight your customers with same-day delivery options (available in Melbourne, Sydney, Perth and Brisbane).
Custom Delivery Experiences
We offer a range of custom packaging, product kitting and subscription boxes to delight your customers with every delivery and ensure they have a memorable “unboxing” experience.
Big Data Analytics
Harness delivery data to uncover more about your customers including when and what they like to buy, how to find more people like them, and how to increase sales through repeat purchases.
Never miss a beat with real-time parcel tracking for Australian and International deliveries (from shopping cart to doorstep), ensuring both you and your customers feel in control and completely supported.
Provide your customers with confidence, knowing they can return items at more than 4000 Australia Post outlets, parcel lockers or post boxes.
Say what you want to say, how and when you want to say it with branded delivery notifications sent to your customers from checkout through to doorstep.
Feel in control of your inventory with real-time stock counts, automated reporting and advanced analytics, enabling you to make informed business decisions quickly and confidently.
Talk to someone quickly and easily
within your own time zone — with our warehouse, customer service and head office teams based right here in Australia.
Delight your customers with every delivery using custom packaging for the perfect on-brand unboxing experience.
Offer your customers a custom product bundle to increase their basket size or sell complimentary products using our Create-a-Kit feature.
Our monthly subscription box service is a great way to establish brand loyalty with your customers and gives your business a baseline revenue stream.
Same Day Fulfilment
Fast, simple, and scalable order fulfilment with late cut-off times (before 2pm) to ensure your orders are fulfilled the same day we receive them.
Delivered Every Time
Offer your customers the convenience and security of a local Post Office collection or authorisation to leave the parcel should they be unavailable at time of delivery.
Friendly, switched-on staff, are always on hand to help manage your fulfilment questions and discuss how we can help take your business to the next level.
We offer you a 24/7 cloud-based platform to manage your business from anywhere, anytime and on any device with 99.97% uptime availability and an Australian-based on-call support team.
We’re proud to offer environmentally friendly packaging and reusable parcel options to help reduce your business’ waste contribution and carbon footprint.
Predictive Shipping (Coming Soon)
Send your customers a product before they even know they are going to buy it! Ask us more about our Predictive Shipping for E-commerce to prepare your business for the next level in fulfilment with Fulfilio.
Automated Fulfilment (Coming Soon)
Simple order fulfilment is a key mantra for the Fulfilio business and we’re working to offer you a completely automated order fulfilment solution, giving you more time in your day to focus on growing your business.
Running low of on stock in one state? Your orders can be automatically fulfilled from multiple warehouses across Australia, to ensure we optimise your shipping costs and maintain high levels of satisfaction from your customers.
No hidden surprises or extra paperwork. We offer itemised monthly billing to simplify and consolidate your supply chain reporting.
Growing your business globally? We offer domestic and international shipping options with fully integrated processing and order tracking.
Batch and Serial Number Tracking
Batch and serial number tracking for specialised and/or consumable product is available and supported with end-to-end product barcoding to ensure accuracy and compliance.
To ensure we’re meeting all of your business expectations and requirements, we provide you with your own dedicated account manager.
Ditch the spreadsheet and access key delivery data for your business easily and quickly within our user-friendly online platform.
Selling on various websites? Our platform enables fulfilment from multiple online sales channels, giving you a consolidated single view to manage your business operations.
ANALYTICS TO BETTER UNDERSTAND CUSTOMERS
Future-proof your business with insights and data to ensure you understand today, what your customer will need want tomorrow.
Benchmark Your Business
Know how your business compares to others in your industry and what you’ll need to offer your customers in the near future, with Fulfilio insights and data. Providing you with access to trends and growth patterns in Australian online retail, it’s the go-to intelligence you need to benchmark your business and grow your sales.
Providing you with access to trends and growth patterns in Australian online retail, it’s the go-to intelligence you need to benchmark your business and grow your sales.
Target New Customers
Grow your revenue and audience database with our data-led recommendations and insights. Utilise ad spend to target the geographical areas that offer the most value for your business and increase your understanding of key customer types.
Tailor your international expansion to find consumers with similar profiles, incomes and demographics as those in your home market.
Ditch the spreadsheet. Track how your business is performing, with our advanced reporting feature available within our user-friendly platform. Our reporting is available anywhere, anytime on any device allowing you to review your customer profiles and calculate your key delivery metrics including:
• Shipped Volume
• On-Time Performance
• Freight Profiles & Seasonality
• Market Share
• Customer Profile
Benefits that your business and your customers will love
From onboarding through to final delivery, we take the stress out of shipping.
Simple Order Fulfilment
Our cloud-based order fulfilment platform makes managing your fulfilment simple. We meet your business needs anytime, anywhere and on any device.
Our national warehouse footprint allows you to position stock close to customers, saving time and money, while our same-day delivery helps your products reach customers faster.
Grow Your Business
Sending more than 400 orders per month?
From same day delivery through to custom packaging options, we’re here to help your business grow.