Features to power your business

Our advanced suite of features helps power your business through inventory control, data insights and seamless ecommerce integration.

  • Features
  • Analytics
  • Benefits

We've thought of it all, so you don't have to

From kitting and customisation through to automated fulfilment and split shipping, we offer a range of features to suit every business and budget.

Shopping Cart Integration

Simple and stress-free integration with your shopping cart. With more than 35 ecommerce platforms supported, switching to Fulfilio is seamless.

Same Day Delivery

Our national warehouse footprint means you can delight your customers with same-day delivery options (available in Melbourne, Sydney, Perth and Brisbane).

Custom Delivery Experiences

We offer a range of custom packaging, product kitting and subscription boxes to delight your customers with every delivery and ensure they have a memorable “unboxing” experience.

Big Data Analytics

Harness delivery data to uncover more about your customers including when and what they like to buy, how to find more people like them, and how to increase sales through repeat purchases.

Order Tracking

Never miss a beat with real-time parcel tracking for Australian and International deliveries (from shopping cart to doorstep), ensuring both you and your customers feel in control and completely supported.

Simple Returns

Provide your customers with confidence, knowing they can return items at more than 4000 Australia Post outlets, parcel lockers or post boxes.

Branded Notifications

Say what you want to say, how and when you want to say it with branded delivery notifications sent to your customers from checkout through to doorstep.

Inventory Management

Feel in control of your inventory with real-time stock counts, automated reporting and advanced analytics, enabling you to make informed business decisions quickly and confidently.

Australian-Based

Talk to someone quickly and easily
—
within your own time zone — with our warehouse, customer service and head office teams based right here in Australia.

Custom Packaging

Delight your customers with every delivery using custom packaging for the perfect on-brand unboxing experience.

Product Kitting

Offer your customers a custom product bundle to increase their basket size or sell complimentary products using our Create-a-Kit feature.

Subscription Boxes

Our monthly subscription box service is a great way to establish brand loyalty with your customers and gives your business a baseline revenue stream.

Same Day Fulfilment

Fast, simple, and scalable order fulfilment with late cut-off times (before 2pm) to ensure your orders are fulfilled the same day we receive them.

Delivered Every Time

Offer your customers the convenience and security of a local Post Office collection or authorisation to leave the parcel should they be unavailable at time of delivery.

Operations Support

Friendly, switched-on staff, are always on hand to help manage your fulfilment questions and discuss how we can help take your business to the next level.

Cloud Technology

We offer you a 24/7 cloud-based platform to manage your business from anywhere, anytime and on any device with 99.97% uptime availability and an Australian-based on-call support team.

Green Packaging

We’re proud to offer environmentally friendly packaging and reusable parcel options to help reduce your business’ waste contribution and carbon footprint.

Predictive Shipping (Coming Soon)

Send your customers a product before they even know they are going to buy it! Ask us more about our Predictive Shipping for E-commerce to prepare your business for the next level in fulfilment with Fulfilio.

Automated Fulfilment (Coming Soon)

Simple order fulfilment is a key mantra for the Fulfilio business and we’re working to offer you a completely automated order fulfilment solution, giving you more time in your day to focus on growing your business.

Split Shipping

Running low of on stock in one state? Your orders can be automatically fulfilled from multiple warehouses across Australia, to ensure we optimise your shipping costs and maintain high levels of satisfaction from your customers.

Monthly Billing

No hidden surprises or extra paperwork. We offer itemised monthly billing to simplify and consolidate your supply chain reporting.

International Shipping

Growing your business globally? We offer domestic and international shipping options with fully integrated processing and order tracking.

Batch and Serial Number Tracking

Batch and serial number tracking for specialised and/or consumable product is available and supported with end-to-end product barcoding to ensure accuracy and compliance.

Account Management

To ensure we’re meeting all of your business expectations and requirements, we provide you with your own dedicated account manager.

Advanced Reporting

Ditch the spreadsheet and access key delivery data for your business easily and quickly within our user-friendly online platform.

Omni-Channel Fulfilment

Selling on various websites? Our platform enables fulfilment from multiple online sales channels, giving you a consolidated single view to manage your business operations.

Free Trial

Want to try Fulfilio before you completely sign up? Talk with us about utilising our free 30-day trial which ensures we meet your business’ requirements.

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ANALYTICS TO BETTER UNDERSTAND CUSTOMERS

Future-proof your business with insights and data to ensure you understand today, what your customer will need want tomorrow.

Benchmark Your Business

Know how your business compares to others in your industry and what you’ll need to offer your customers in the near future, with Fulfilio insights and data. Providing you with access to trends and growth patterns in Australian online retail, it’s the go-to intelligence you need to benchmark your business and grow your sales.

Providing you with access to trends and growth patterns in Australian online retail, it’s the go-to intelligence you need to benchmark your business and grow your sales.

Target New Customers

Grow your revenue and audience database with our data-led recommendations and insights. Utilise ad spend to target the geographical areas that offer the most value for your business and increase your understanding of key customer types.

Tailor your international expansion to find consumers with similar profiles, incomes and demographics as those in your home market.

Advanced Reporting

Ditch the spreadsheet. Track how your business is performing, with our advanced reporting feature available within our user-friendly platform. Our reporting is available anywhere, anytime on any device allowing you to review your customer profiles and calculate your key delivery metrics including:

• Shipped Volume
• On-Time Performance
• Freight Profiles & Seasonality
• Market Share
• Customer Profile

Benefits that your business and your customers will love

From onboarding through to final delivery, we take the stress out of shipping.

Simple Order Fulfilment

Our cloud-based order fulfilment platform makes managing your fulfilment simple. We meet your business needs anytime, anywhere and on any device.

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Faster Delivery

Our national warehouse footprint allows you to position stock close to customers, saving time and money, while our same-day delivery helps your products reach customers faster.

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Grow Your Business

Discover more about your customers, your industry, and how you can grow your business with our innovative order fulfilment platform.
 
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SENDING MORE THAN 200 ORDERS PER MONTH?

From same day delivery through to custom packaging options, we’re here to help your business grow.

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